Help
Short guides for event day. They also show up inside each screen.
How offline work works
Organizers, cashiers and station managers, before the event
Set up a phone to work offline
Cashiers and station managers, the day before
Use NFC cards and wristbands
Station managers with cards or wristbands
The scanner says red or “sold out”
Station managers
Phones share what's been handed out
Station managers and cashiers, on event day without internet
The web page lost its connection
Anyone using the web page to hand out or sell
Take the redemption photo
Managers of stations that ask for a photo
Close out the cashier
Cashiers, at the end of the shift
Count what's left at the station
Managers and organizers, at closing
Goods arrived at the station
Station managers
The printer won't print
Cashiers with a printer
Someone says they didn't get their item
Station managers and organizers
Set up your event with the wizard
Organizers, before the event
Tasks to earn the voucher
Whoever runs a campaign
Save your voucher to show it with no signal
Whoever buys or receives a voucher
The battery
Organizers and each station, the day before and on event day
If all the phones fail
Station managers, and the organizer the day before
No guide solves it?
Inside your organization, tap “I need help”: it reaches us with your event's status.