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The printer won't print
Cashiers with a printer
- Don't charge again: the sale is done and so are its vouchers.
- Tap “Printer failed: show the QR” and have the person take a photo of the QR. They can pick up with that photo just the same.
- Then check that it has paper and battery, and that it's on and close to the phone. Turn it off and on; on the phone, pair it again.
- If the paper came out blurry or cut off, tap “Print a copy”: it comes out marked COPY and it's the same voucher. Tear up the bad paper.
A paper lost later isn't reprinted: the organizer voids the voucher and issues another.